Eeeek! RouteNote to the rescue… 💪
If you’re faced with a 403 error when trying to access RouteNote, there are a few ways you can try and resolve the issue.
Firstly, please clear your cache.
- Press F12 in your web browser.
- Right click on the refresh button.
- Select the option to clear cache and hard reload.
You can clear your cookies too, or try using an incognito/private window.
If you’re still encountering issues when accessing the site after completing these steps, please reach out to the Support Team via support@routenote.com.
If you have any further queries, feel free to get in touch with us!
See also:
What is a One Time Passcode (OTP)?
How do I create a release on RouteNote?
Why can’t I see my sales in my statistics section of my RouteNote account?