An explanation for verification complication.
Please note! This is not a guide on how to get verification of your artist on stores – this is for approval with the moderation team only. You can take a look at our guides on verifying your artist on Facebook here and Instagram here.
During the moderation process, we may ask for verification for artists or labels mentioned in your releases. You can clear artists/labels with RouteNote and get the green light for distribution in a few ways…
Contact made from email listed on official profiles
Emails sent from the email listed on official social media profiles to firstname.lastname@example.org along with your UPC and username. For example, if my email on my official social media is publicly listed as ‘email@example.com’, I will need to send an email from that address to firstname.lastname@example.org.
Social media messages from official profiles
Messages sent from the artist/label’s official social media to either the RouteNote official Facebook or Twitter.
You could also provide further evidence of the following:
- Give us evidence of the artist logged into official profiles
Send us screenshots of the artist/label logged into the admin side of their official social media (Facebook, SoundCloud, Instagram) to email@example.com along with your UPC and username
- Supply official signed contracts from both parties
Send over digital copies of any signed contracts between both parties (e.g. the uploader and the artist being uploaded) to firstname.lastname@example.org along with your UPC and username.
Please note! If only a screenshot or a contract is submitted, we may not be able to accept this and we may need to ask for a direct email or direct message from the artist.
We know that having to verify yourself or your uploaded artists can be a pain, but we need to ensure that we protect artists’ intellectual property.
When we’ve verified the artist or label, we’ll flag your account confirming that you’re allowed to distribute that artist’s content, so we’ll only have to ask once!