An explanation for verification complication.

Please note! This article only relates to evidence you may need to submit to our moderation team when they’re reviewing your release. Some of our partner stores have their own procedures around confirming artist identities for claiming artist pages, which this page does not relate to. You can take a look at our guides on verifying your artist on Facebook here and Instagram here.

During the moderation process, we may ask for your rights to use an artist’s contentin your releases. You can clear artists/labels with RouteNote and get the green light for distribution in the following ways…

Contact made from email listed on official profiles

Please ask the artist to email moderation@routenote.com, including the UPC for the release, from an email address that we can confirm as definitely belonging to them. This could be an email listed on their official social media profiles, or one from an address listed on the artist or their label’s official website

IMPORTANT! In your email, please ensure to include the UPCs of any releases where verification has been requested for the same artist. Your other releases under the same artist name may not be approved by default once the artist has been verified!

You could also provide further evidence of the following:

• Supply official signed contracts from both parties
  Send over digital copies of any signed contracts between both parties (e.g. the uploader and the artist being uploaded) to moderation@routenote.com along with your UPC and username.

Please note! If only a contract is submitted, we may not be able to accept this and we may need to ask for a direct email from the artist.

We know that having to verify yourself or your uploaded artists can be a pain, but we need to ensure that we protect artists’ intellectual property.

When we’ve verified the artist or label, we’ll flag your account confirming that you’re allowed to distribute that artist’s content, so we’ll only have to ask once!

Check out the full RouteNote Style Guide here!

See also:
Why do I need to verify an artist?
Can I upload a remix through RouteNote?
Can I upload cover songs with RouteNote?