Where is my payment?

Our payment cycle runs from the 15th to the 20th of each month.

Your statistics and earnings are updated on your account 45 days after the month they’re earned in, for example – the streams and downloads you receive in January would be shown on your account on the 15th of March.

Once you’ve earned over $50, your payment will automatically be sent to your linked PayPal account or bank account by the 20th of the month. Your payment may be received at any point between the 15th to the 20th of each month if you’ve passed the threshold and have a payment method linked.

If you don’t have any payment details set up on your account, or if you need to change the details that are already on your account, please complete this form.

If you haven’t received your payment by the 20th and you know that you have your payment details set up correctly and that you’ve reached the $50 threshold, reach out to us at support@routenote.com or create a ticket so that we can look into it for you ASAP.

Feel free to view our related Support Hub articles here.

Check out our video on receiving your payment below:

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